Your Photography Experience
Frequently Asked Questions
Booking a portrait session is an amazing occasion to photograph the whole family. Have a newborn and older kids to photograph? Parents, we encourage you to be in the shoot too. The moment of your baby being so tiny disappears much to quickly – be in the photos with them. Kids absolutely want to see you in their photos! Aside from being incredibly fun, what better way to build their self-esteem than by joining them and having them visually see your love for them prominently displayed on your wall.
Family shoots are of the whole family – when we are older, we will reflect on these times and they will be cherished more because you are in them!
Yes, we have limited availability on Saturdays. This is a time that is in high demand, so sessions are generally only available well in advance.
Just as you, we value our time with our beautiful family and our children’s activity schedule. Please consider a few options of alternative times if a Saturday appointment is not available at the time you request.
We do not shoot on Sundays.
We love digital files! We give you the matching digital file of each of your ordered prints. Your digital files are perfect for creating extra copies of your photographs and can be printed up to 8×12” (approximately A4) size. For example; if you order our Portrait Collection of 12 – 8×12” prints and a 16×20” framed wall art – you will receive 13 digital files.
Want a bigger print? We want to ensure your photographs are printed on the best products, so all enlargements bigger than 8×12” can be ordered directly from us.
Just want the digitals? Sure, you can have digital files, they come with a free desk print and are $100 each.
Yes! Not only can you book early, we highly recommend it! We take on limited clients each month to ensure we are available for our pre-booked babies. We simply use your due date as a guide to secure your place in our calendar.
Newborn sessions are captured when babies are less 14 days old (most babies are around 1 week of age) to capture that sleepy, curled up style.
Whilst we think every stage is beautiful to capture and are always happy to discuss and find a path for you to get what your heart desires, you may be best to wait until your baby is between 5-8 months for an older baby shoot when their personality can really shine through and they can sit and interact in a really fun way if you’re past the 2-week newborn window.
Alternatively, you may want to consider our milestones collection, giving you 2-3 sessions over the first 12 months!
We are flexible and can accept payments in a few ways:
- Visa or Mastercard
- Direct deposit
To further that flexibility, your photography order can be paid:
- In full payment during your ordering appointment, or
- 50-50 – 50% paid at your ordering appointment, with the balance paid prior to collection
- Interest-free payment plan – available only for orders of $1500 or more. Plan periods can be up to 12 months however, you will only receive your products (including digital files) once your final payment is made. Regular monthly or fortnightly instalments are required.
Most products will take 4-6 weeks from the time of your ordering session. Sometimes orders may be completed earlier, we will contact you as soon as your order is ready to arrange collection from our studio.